Staff is helpful. But, they don't offer free delivery.
Very helpful
They had the Shop Vac I was looking for, purchased it and out the door in just a few minutes. Very good experience.
We have shopped in this location several times and each time we go in we wonder why we have come back. The customer service is terrible. The ladies that we have encountered are the same each time and they DO NOT seem interested in helping with anything. Having been a manager in the retail world for years I find their customer service unacceptable. Hopefully my husband will remind me why we don't shop their next time before I enter a world of infinite frustration! Save your time and drive to Tyler.
Sears Hometown Store is a US Hardware Store based in Mineola, Texas. Sears Hometown Store is located at 332 W FM 564, Mineola, TX 75773, USA.
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